Policies

  • We have a 2 night minimum stay on weekends, and a 3 night minimum on Memorial Day and Labor Day weekends
  • Checkin Times are: Sunday-Thursday & Saturdays: 3:00pm-5:00pm- Fridays: 3:00pm-6:30pm *If you need to check in after office hours, please make arrangements with the innkeeper ahead of time.
  • Checkout time is by 11:00am on the day of your departure. We cannot allow late checkouts, sorry.
  • We have FREE -WIFI at our office and dining room….but it is not available at the cabins.
  • Our property is an “open range”; meaning Livestock freely range the property. Please use common sense when coming in contact with the animals.
  • Your cabin comes with a fully furnished kitchen (stove, fridge, dishes, pots/pans, silverware, microwave, coffee maker w/ filters) and all the linens & towels for your visit. There is a TV with satellite service at your cabin. You may want to bring charcoal and/or extra towels for the swimming pool. All dishes need to be washed before you leave.
  • Ranch facilities and amenities are only for registered guests.
  • A credit card number is required for all reservations.
  • Cabins do not have phone lines, and the property does not have 24 hr guest services. For emergencies please call 911
  • If you make a reservation via telephone, a 20% NONREFUNDABLE deposit will be assessed at the time of reservation.  When booking a group reservation for three or more cabins, we require a 50% NONREFUNDABLE deposit.
  • If you make your reservation online, the FULL amount of your reservation will paid at the time the reservation is booked.
  • Cancellation Policy: If a cancellation is made within 72 hours of checkin time, we must charge the first night’s rate.  Otherwise, a 20% cancellation fee will be forfeited.
  • FIRE SAFETY is paramount.  NO CANDLES, OPEN FLAMES OR FIREWORKS are allowed in or around the cabins.  Grilling is not allowed during burn bans or high wind days.  Charcoal is not provided. We do have a fire pit in “Buffalo Gulch” for guest use. Firewood is not provided.
  • The pool and Hot Tubs should not be used by anyone consuming Alcohol or persons with medical conditions or Pregnant.  Children must always be monitored when around the hot tubs or swimming pool. WARNING THE POOL AND HOT TUBS ARE USED AT YOUR OWN RISK. NO LIFEGUARD ON DUTY.
  • Smoking is not permitted in any cabin.  Smoking in a cabin will result in a $250 deep cleaning fee added to your credit card on file.
  • Our policy regarding pets: Dogs are welcome at The Lonestar, The Frontier & The Lineshack cabins only. There is a limit of two dogs at any one time. We have a 50 lb weight limit per dog.  Dogs are not allowed on the furniture or beds.  We charge a $10 fee per day per pet. Dogs may not be left alone at cabins unless kenneled. Guests are expected to remove any pet waste from cabin yards. Guests are responsible for the cost of any damages or deep cleaning required as a result of their pets. No cats are allowed.
  • We prefer cash or debit cards.  Visa, MasterCard, American Express and Discover are accepted.  Sorry, no checks.
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254-823-6606
254-243-0540
The Hideaway Ranch and Retreat
County Road 196
Glen Rose, Texas, 76043, United States